With saving stamps we can help you make preparing for Christmas easy.
Collect saving stamps weekly over the year and then redeem the cards to help pay for your Christmas food shop in December. It’s a great way to save money.
£2 extra* just for you! Our saving stamps can be spent at any time of year, but many customers find our stamps a convenient way to help spread the cost of Christmas. Redeem your completed savings book worth £48 in store during December and we’ll give you a £2 bonus. What better way to treat your family to all their Christmas favourites than with the money you’ve saved throughout the year?
Pick up a savings stamps book from a member of staff next time you’re in our store.
Buy £1 savings stamps when you shop. There’s no limit to how many you can buy during the year.
Stick them in your handy savings book for safe keeping.
Watch your savings grow. In no time at all you could have up to £50 to spend on treats this Christmas. It’s simple.
Frequently asked questions
How does the saving stamp scheme work?
The Co-op’s saving stamps scheme enables shoppers to save a little each week throughout the year to make Christmas more affordable.
Customers can pick up a savings stamp book in store. Customers can also buy £1 saving stamps each time they shop. Customers stick the stamps they have bought in their book and watch their savings grow.
When a customer has completed their saving stamps book, or saved all they want, they hand the book to a Co-op cashier when they shop. The amount saved will be deducted from their shopping bill (subject to the terms and conditions below).
If a customer redeems a completed book containing £48 worth of saving stamps in December, the Co-op will deduct £50 from their shopping bill (subject to the terms and conditions below). Partially completed or partially redeemed books do not qualify for this £2 bonus.
Do I have to wait until December to use saving stamps?
No. You can spend whatever you have saved. Full or part completed saving stamps books can be redeemed at any time, subject to the terms and conditions below.
Do I have to spend all the stamps in one transaction?
No. Customers can use their stamps on different shopping trips. But please note that partially completed or partially redeemed books will not qualify for the £2 December bonus.
What are the denominations of the stamps?
One saving stamp = £1.
Is there an expiry date on the saving stamps books?
No. Saving stamps books can be redeemed at any time (subject to the terms and conditions below).
How are the saving stamps protected?
Customers’ money is placed into a bank account that is operated by a trustee who is independent of the Co-operative Group. The trust structure is intended to offer a strong level of protection for savers’ money if Co-operative Group Food Limited becomes insolvent. For more information on how funds are protected, please refer to the terms and conditions below.
The Co-op is not responsible for lost or damaged saving stamps books. Customers must keep their saving stamps books safe. Customers will be unable to redeem their saving stamps without a valid saving stamps book.
Was the trust fund set up because you’re in danger of going under?
No. We set the trust fund up because we feel a scheme like this is needed in the interests of consumer protection.
If you think it’s so important, why did it take so long to do it?
The Co-op brand is held in high trust among consumers, and trust in our savings scheme has never been in doubt. However, the Farepak Victims Committee have done considerable work in raising the profile of this issue and, particularly at a time of economic hardship, consumers want the reassurance of an increased level of protection for their money. In 2013 we felt it was the right time to do this.
Was it simply because you’ve been pressed into doing it by the FVC?
We did it because we’re a consumer-owned business and we felt that action was needed to protect consumers.
We’ve had considerable help from the FVC in helping us to understand the issue.
Isn’t there already a scheme in place to protect consumers in these circumstances?
The Christmas Prepayment Association is a self-regulating body, whose members consist largely of specialist Christmas savings companies. As far as we are aware, there is no large UK retail chain offering Christmas stamp savings with the protection of a trust in structure.
So why haven’t you joined the CPA?
We may yet do. However, its membership is limited to a small number of specialist companies and we feel that at present we are best doing it under our own auspices, particularly given the size of our food store network. We hope our trust will act as a model for others.
Terms and conditions
Terms and conditions
Co-operative Group Food Limited
Christmas Saving Stamps Scheme - Terms and Conditions.
1. The Co-op saving stamps book can only be used for Co-op Food £1 saving stamps.
2. Full or part completed books can be redeemed at any time against purchase of goods (excluding cigarettes and tobacco, lottery purchases, phone cards, non-food, coffee shop, in-store concessions, first stage baby milk products, fuel, postage stamps, gift cards and vouchers, PayPoint, all carrier bags (including single use and reusable bags) and newspaper deliveries).
3. Saving stamps cannot be redeemed in for cash. Change will only be given up to 99p for part payment with a saving stamp.
4. A completed book with £48 worth of saving stamps, when redeemed in December, is worth £50. NOTE partially completed or partially redeemed books do not qualify for the £2 bonus.
5. Savings stamps may only be redeemed in the stores of the co-operative society from which they were purchased. For the avoidance of doubt, savings stamps sold in Co-operative Group Food Limited stores may only be redeemed at Co-operative Group Food Limited stores.
6. When you have completed the saving stamps book, or saved all you want, simply hand it to a Co-op cashier when you shop. The amount saved (plus £2 if you are redeeming the full amount of £48 in saving stamps in December) will be deducted from your shopping bill (subject to the restrictions set out in paragraph 2 above).
7. ENSURE YOU KEEP YOUR SAVING STAMP BOOK SAFE as Co-operative Group Food Limited is not responsible for lost books and you will be unable to redeem your saving stamps without a valid saving stamp book.
8. If we believe that your saving stamps book or your saving stamps have been copied or otherwise replicated or we otherwise suspect that your claim is fraudulent or not genuine, we reserve the right to refuse redemption of your saving stamps.
9. In these terms and conditions, references to "your money" means the money you use to purchase savings stamps.
10. Your money is transferred by the Co-operative Group Food Limited to be pooled with other money and held by a trustee who is independent of the Co-operative Group. The trust structure is intended to offer protection for your money if Co-operative Group Food Limited becomes insolvent, but it does not guarantee that you will receive 100% of your money in the event of an insolvency. The detailed terms of the trust are available on our website, but please note the following:
a. any interest on the monies held in the trust fund is held absolutely for Co-operative Group Food Limited and your money does not accrue interest;
b. the trustee holds the trust fund subject to the costs of administering the trust and subject to Co-operative Group Food Limited's entitlement to any surplus after the saving stamps for any year have been redeemed;
c. on any insolvency of Co-operative Group Food Limited (or the occurrence of a termination event as more fully set out in the trust deed) the trustee will discharge the costs of winding up the trust fund and take steps to distribute the balance of the trust fund to customers in possession of valid unredeemed stamps in proportion to the value that each customer's unredeemed saving stamps bear to the amount in the trust fund, save that no customer shall be entitled to recover more than the value of their unredeemed saving stamps; and
d. you are not entitled to claim your money directly from the trust fund other than on an insolvency of Co-operative Group Food Limited and in accordance with the terms of the trust deed.
11. If your saving stamps remain unredeemed for 3 years from the end of the year in which you purchased those stamps, Co-operative Group Food Limited is entitled to claim the money remaining in the trust relating to that year, for its own account. You will still be able to redeem the stamps in later years (subject to these terms and conditions) but your money for that year will not be protected in the event of an insolvency of Co-operative Group Food Limited (as it will be outside the trust protection afforded by this scheme).
12. This scheme is only available to customers of Co-operative Group Food Limited. Similar schemes are run by other co-operative societies. For details of your nearest Co-op Food store see our store finder.